TheCoolingShop.com

A quick & efficient transaction with good communication.

Good service and selection of products, I'll definitely buy from these guys again.

Although i know that the product was not in stock the level of service which i recieved was unacceptable, i feel that i will still use the cooling shop but now only when i am stuck for something, i will use the like of overclockers.co.uk who i find excellent in every way possible. I am sorry that i feel let down by the service but i found that when you asked for a reply e mail to a question it was very handy to just simply ignore the mail or answer it with a e mail such as sorry we did not recieve your last mail but the product is someone elses fault as they can not supply use with it, Fare enough excuses i suppose but that is all that it is an excuses ! not a answer which i find acceptable. In fareness to the Cooling shop they refunded my money, and this was done very quickly so i have only praise for them. I hope that they listen to people like me as we are the people who they deal with to keep them selves in bussiness and a unhappy customer is more than likely to shop else where and then not come back !!!!!!!!!!!!!!!!!!!!!!. If there was another way to contact them when there was a problem eg a phone No this would be of great help to the customer and i am sure they would not mind paying a little for the phone call, as then they would be able to talk to a person instead of a machine through e mail which never or seldom gets a reply. I am very sorry if this seems harsh but its the truth and the way i fell about the dealings with the cooling shop and because of this i feel i could not recommend this outlet to any of my friends and family whom all have PCs in there home some have more than one. The Pc which the case was for was going to a display here in Belfast and was going to be advertising the special features which the Cooling shop provide eg watercooling and i feel that if the case had went on display then the cooling shop would have recieved a lot of interest and financial support from the people of Belfast. regards. Darren

Top rate service with top rate products. 100% satisfaction in every aspect.

A good on line store,will shop with them aging. Keep it up thanks.

Great place. Out of stock on one item but quickly corrected and the other items shipped without issue! Great!

The original reservoir they sent me was faulty as one of the threads for the barb was missing in the lower perspex block. This was a manufacturing defect and not their faulat all. I got in contact with them and i had a replacement with me in two days. Excellent customer service! Have used them before and will use them again. One of the best watercooling specialists in the UK.

I wished to cancel a product and it was removed from the order within 4 hours - top service :) Goods arrived promptly, all working, would buy from this company again.

The transaction proceeded as expected. I ordered and paid and the goods were delivered in good condition on time. I was kept informed on progress. This is what should always happen.

I was informed that the item was on back order and would arrive in 2-3 weeks, I agreed and accepted this. The item arrived the following week, 'nough said

Quick and easy

The Coolingshop.com is a great site for buying and finding PC cooling products in the UK. There is quite a large selection of products and their site. Additionally it is fairly easy to navigate around and use when purchasing their products.

Fast & good quality service

Nice to have a supplier focused around cooling

Good for the product I wanted efficent fast servive

very good. lots of top quality products at reasonable prices

Unfortunatey cathode tube lights arrived broken (they are delicate). TheCoolingShop replaced them immediately and despatched them in heavier packing.

Efficient service and speedy delivery.

I ordered the last of an uncommon item they had in stock, but when packing they noticed it was damaged. They let me know very promptly, and more stock arrived sooner than expected, so the order was delivered only a couple of days late. Pretty good all 'round.

prompt and reliable service. excellent range of products.

smooth transaction at good prices and delivery. surely this is all a customer can ask for. keep up the good work, and thanks for a trouble free experience.

Smooth but the web site can be improved to provide more specific information about the items on sale and their technical specification.

I couldnt find the goods I required at any other supplier in the UK apart from the cooling shop. Pleased with the price, delivery and information provided throughout my order.

i had ordered the good from the website, which stated the silver version of the system i required was in stock, but upon receiving order confirmation, was told it was currently out of stock.... I emailed to ask if i could amend my order to a black version and my order was changed and the good dispatched immediatly. i recieved them the following day in excellent condition, big thumbs up to the cooling shop. thanks

Very helpful. Ordered an out of stock item, which would have delayed delivery, so after emailing, my order was resubmitted to speed things up. Will use again...

Orderdealt with extremely quickly, turned around in less than four hours, tracking excellent, delivered next day instead of anticipated 2-3 days. excellent product, good price, superb service.

Was generally excellent and shipping prices were VERY competetive! Will definitely shop there again! A

very good service and fast replies to emails they use paypal aswell which is very good in my opinion as you havent got debit card at all times. very good products for sale aswell.

Excellent service again, as I am repeat customer of thecoolingshop.com, goods arrived as expected in very good condition. All in all, thecoolingshop.com is the best place on the internet to buy this sort of product. They are also willing to answer your questions before making a purchase to make sure the items you wish to purchase will be ok to run in your PC system, very knowledgeable staff and I will always use thecoolingshop and always recommend them.

The order was delt with well and I revieved the goods promptley, they did send me the wrong stuff though, customer service was of no help despite trying to contact.