IT247

efficient process

Used these guys alot now and are surprised by the other reviews left. Very happy with their service and enjoy using their new site. Will be using again.

Love this product and got it for a great price...my presentations now go smoother and seem more professional than ever before. The site was also very easy to use.

Complete shambles, would never consider using this site again. Said there would be delay in order and if I wanted to go ahead then I had to contact them, this I did informing them that I was prepared to wait for delivery. I then received an e-mail confirming my order had been cancelled as requested. Since it would appear that those handling the orders do not seem to know what is going on then there is no way I will be dealing with them.

Easy to order, simple to complete, they delivered, I've paid, everyone happy.

Item not delivered in weeks. No answer to emails. No answer to phone calls. Be aware

Not by fault of the retailer, the hard drive i recieved was faulty. With the excellent customer support i was able to have a replacement send out to me. The process was very straight forward for me and my new hard drive is running fine.

Received my Plug & Go Navigator from IT247.com by next day delivery. I'll definately be using them again...if you've not done so already, take a look at their online catalogue, it's the biggest i've come across!

Excellent overall service, printer arrived as promise, website easy to navigate and prices were very good

The initial experience was vey good with all the items received on time. However, the after sales experience was not so good. I emailed this company to return the Kingston Data Traveler (diagnosed by Kingston Technical Support as faulty) on 3rd July. It is now 7th July and apart from receiving 2 emails I have yet to receive the RMA necessary for me to return the item.

I WAS IN FACT SURPRISED AND PLEASED TO RECEIVE THE GOODS ALMOST BY RETURN AS I HAD ELECTED THE 10 DAY FREE POSTAGE AND PACKING OPTION.

Low prices becuase they source from different suppliers. We ordered HP DAT Tapes and Drives on two occasions and got four different deliveries not on the same days or time. So if you are home based this may be a pain unless you have someone who's always around on a business day. We also had problems with a delivery and could not get immediate answers because they had to call their suppliers in turn. If you are a business on a must-meet deadline you may not save money and it can be a pain.

I ordered a HDMI lead which was shown as in stock, they charged my account the next day. The lead was never delivered. They ignored my e mails requesting information. I got so fed up with them that I demanded a refund. I finally managed to get contact from customer services who told me that they were processing my refund. It took another 11 days and me threatening legal action before they paid the money back. The web site raves about their customer service - It is the worst I've experienced!

there is no free delivery available, be aware~ pls amend ur database.

Never bought from these guys before, but price was fantastic (HP Desktop) and customer service was good. Nice to be able to talk to someone on the phone. Particularly liked the Customer Centre interface. One to watch for the future- will use again. HOM

Great product at the right price. dielivery was next day even though i paid for 3 day. Great service thanks.